For Custom order or Bulk inquiries : (+91) 9412344287

Return & Refund Policy

We want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your order, we accept returns within 7 days after delivery. Please note that you will be responsible for paying the return shipping cost.

If you cancel your order before we dispatch it, we will provide a full refund. All refunds will be initiated through a Bank NEFT/RTGS/PayPal transfer, which will take 5-10 working days to process.

If your purchased product arrives broken or damaged, you have the option to receive another product or a full refund from the insurance company. To process the insurance claim faster, we request that you follow these steps:
Take photos of the packaging if it arrived with external damage. Open the parcel within 3 days of delivery.
If you receive the item in broken condition, email Artefactindia and the shipping company (Fedex or DHL) about the damage with photographs.
Provide additional details to the insurance company upon request. As soon as the claim is settled by the insurance company, we will inform you by email.

Please note that no claims will be entertained once the 3-day period for opening the parcel has passed.

If you have any questions or concerns about our refund and returns policy, please contact us at info@hariomhandicraft.com.

Introduction: Welcome to the www.hariomhandicraft.com India website, operated by Hariom Handicraft Export, website owner is Mr. Dilip Sharma. By accessing or using this website, you are agreeing to the terms and conditions outlined below, along with any other applicable policies and notices. Please read this agreement carefully before browsing, accessing, or using this website. Website Availability: Hariom Handicraft Export may suspend the website at any time for any reason, including maintenance or upgrades. We reserve the right to make changes to the website or discontinue any aspect or feature without notice. We also reserve the right to take action, including terminating your use of the website, if we determine that you are using it illegally or in violation of these terms. Your Status: When placing an order through the website, you warrant that you are legally capable of entering into binding contracts and are at least 18 years old. The Contract between You and Us: After placing an order, you will receive an email acknowledging that we have received your order. Please note that this does not mean that your order has been accepted. All orders are subject to acceptance by M K Handicrafts, and we will confirm such acceptance by sending you an email that confirms your order. The contract between M K Handicrafts and you will only be formed when we send you the confirmation. Credit Card Payment: In a credit card transaction, you must use your own credit card. We are not liable for any credit card fraud, and the user is responsible for proving any fraudulent use of their card. Trademarks: The trademarks, names, logos, and service marks displayed on this website are registered and unregistered trademarks of the Website Owner and our product supporters. No license or right to use any trademark is granted without prior written permission from the Website Owner. External Links: External links provided on the website are beyond our control, and we make no representation about their content. Any reliance on external links is at your own risk, and you should refer to their terms and conditions of use. No hypertext links should be created to this website without our prior written permission. Specific Use: The website should not be used to send or post any unlawful, harassing, defamatory, abusive, indecent, threatening, harmful, vulgar, obscene, sexually-oriented, racially offensive, profane, or pornographic messages or materials. You are responsible for any loss, liability, damage, or expense resulting from your use of the website to send or post any such messages or materials. Hariom Handicraft Export Refund & Returns Policy: Due to the fragile nature of our products, we do not accept returns. If you cancel an order before dispatch, you will be refunded after deducting the restocking fees. All refunds will be initiated through a Bank NEFT/RTGS/PayPal, Bank transfer and completed within 5-10 working days. In the event of product breakage or damage, you will receive a replacement product or a full refund. Once the claim is approved by the insurance company, you will be refunded. To expedite the insurance claim process, please follow the instructions provided. If you have any questions, please contact us at info@hariomhandicraft.com

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